The Operations Gauge

Ten questions. Two minutes. One honest number.

Answer honestly — this isn’t graded, and nobody sees your answers but you unless you choose to share them.

1. The business runs fine when I’m not physically here.
2. I could take a real week off with no calls or check-ins.
3. I know exactly what our profit was last month — not just revenue.
4. My team stays productive even when things are slow.
5. I know whether my customers are satisfied, dissatisfied, or delighted — I’m not guessing.
6. We have a written process for the 3-4 problems that come up most often.
7. When I’ve tried to fix something before, it stuck.
8. I have as much energy for this business now as I did a year ago.
9. There’s no month or week I just dread and accept as “how this business is.”
10. If I had to disappear for a month with zero contact, the business would still hit its numbers.
Before You Go

Two more questions worth sitting with.

These aren’t scored — just worth being honest with yourself about before your Serious Conversation: What am I 100% certain this business does right? How do I know? What am I 100% certain this business does wrong? How do I know?
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