If Every Decision Needs YOU, You Don’t Have a Team…You Have Helpers
SBE FIELD NOTE · LEADERSHIP A helper waits for direction. A team member owns an outcome and can make appropriate […]
A Customer Who Almost Bought Didn’t Buy
SBE FIELD NOTE · SALES Small-business owners remember the customer who almost bought. The conversation felt strong. The customer understood
A Business That Pays Everyone Except Its Owner Isn’t Healthy
SBE FIELD NOTE · FINANCE Small-business owners routinely put themselves last. Payroll clears. Suppliers get paid. Rent, utilities, insurance, taxes,
Good People Eventually Get Tired of Carrying Bad Systems
SBE FIELD NOTE · PEOPLE A strong employee can make a weak business look healthier than it is. They remember
If The Business Only Works When You’re There, The Business Doesn’t Work Yet
SBE FIELD NOTE · OPERATIONS You finally sit down for dinner, take a day away, or try to focus on